Join Compass ELC TimberNook-Peterborough at Jackson Park for our late fall session!
Dates: Tuesday October 27th, November 3rd, 10th, 17th, 24th and December 1st.
Please Read our Covid Refund Policy Below:
Cancellation and Refund Policy:
We are striving to balance equitable refunds with the inherent financial risk that we, as an organization, face during these times of uncertainty. Due to the unique situation of this pandemic, we have created a tiered, per-diem refund plan that maximizes refunds for families due to COVID related cancellations while still supporting our financial obligations.
Family Initiated Cancellation
If you choose to withdraw your registration the following refund guidelines will be utilized to determine your refund amount:
a) 4 weeks or more before program start date – you will receive a refund equal to 90%* of the total amount paid
b) 2-4 weeks before program start date – you will receive a 50% refund of the total amount paid
c) Less than 2 weeks’ notice – no refund will be provided
Compass Initiated Cancellation
If we are mandated by public health to close down due to Covid-19 you will be offered two options:
1) Credit – You can maintain a credit with us, to utilize at a later date, for the full amount of the program time not provided. If the program had not yet started your credit will be equal to the total value you paid or if the program was closed part way through the credit would be equal to the value of the programming not yet provided (i.e. if 3 of the 6 sessions were already provided, a credit would be issued for half of the amount you initially paid).
2) Refund – You can request a refund equal to 90%* of the total amount paid for any programming not yet provided.
*Refunds are unfortunately subject to a 10% admin fee levied by Timbernook. Please note that Timbernook is a licensed program for which we are an authorized provider of and there is a royalty of 7% that is retained by Timbernook at the time of registration as well as a 3% paypal transaction fee when the remaining funds are transferred to us.